Policy and Terms

Privacy Policy

1. Introduction

Welcome to BuddingSparks, the online Service of BuddingSparks Limited (“BuddingSparks,” “we”, “our” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our online services. This policy applies to all users of the Service.

2. Information we collect and its use

We collect the following types of information about you:

(a) Information you provide us directly

We may ask for certain information when you register for a BuddingSparks account or correspond with us (such as a username, your first and last names and e-mail address).

We may process information relating to transactions, including purchases of services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider.

We also collect any messages you send us through the Service, and may collect information you post to the Service (such as enquiries and feedback). We use this information to operate, maintain, and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service.

If you don’t provide your personal information to us, you may not be able to access or use our Service or your experience of using our Service may not be as enjoyable.

(b) Information we receive from third parties

We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook or Google etc., that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account and an access token necessary to access that service.

(c) Information we collect from you automatically

We will directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser, including the pages you visit and other information (in respect of which, please see the paragraph on log file information below) that assists us in improving the Service. For more information on the analytics cookies we use and how to opt out of third parties collecting this information, please see our Cookies Policy.

(d) Cookies information and information taken from similar technologies

When you visit the Service, we (and our third-party partners) will send cookies — small text files containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets BuddingSparks do things like help you log in faster, enhance your navigation through the site, remembering your preferences and generally improve the user experience. Cookies also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. They also allow us to deliver personalised advertisements that may be of interest to you and measure their effectiveness.

You can control or reset your cookies and similar technologies through your web browser, which will allow you to customise your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. For more information on how we use cookies and other technologies and how you can control them, please read our Cookies Policy.

(e) Log file information

Log file information is automatically reported by your browser each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring/exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

(f) Location data

BuddingSparks collects information in order to understand where its users are located for a number of reasons. It helps us to localise and personalise content, undertake aggregated analytics, understand if its users are from homes, businesses or schools and improve advertising efficiency.

BuddingSparks may collect your precise or approximate location:

• From you, when you provide, correct or confirm your location (e.g. when you transact with us).
• By inferring your location from your IP address.
• From our partners or your payment provider.

3. How we use your information

We use the information we collect about you for the purposes set out above which we have described in more detail below:

• Providing you with the Service: We use the information that you provide us to provide the Service to you. This includes allowing you to log in, operating and maintaining the Service and billing you for transactions that you make via the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.
• Research and analysis - We use information about you to help us improve the Service and our users’ experience. We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.
• Customising the Service for you: We use information you provide us and information about you to make sure that your use of the Service is customised to your needs.
• To communicate with you about the Service: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
• To promote and drive engagement with the Service. We also use information we collect about you to make sure that you get the most relevant offers and promotions based on your use of the Service, and your preferences. You can opt-out of getting these communications as described below.
• For advertising purposes: We use information about you, including cookies information and other information we (and our third-party partners) collect from you automatically, to serve and measure the effectiveness of advertising on the Service and third-party sites and platforms.
• For security measures such as monitoring activity that we think is suspicious or potentially fraudulent, and to identify violations or this Privacy Policy or our Terms of Service.
• For matters that you have specifically consent to.
• For matters that we are required to use your information by law.

4. Sharing your information

We share your information with third-party service providers for the purpose of providing the Service to you that is useful and safe and to facilitate BuddingSparks' legitimate interests. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that we have engaged the service provider, and we will require that such third parties comply with this Privacy Policy, appropriate data processing terms and any applicable laws. Some of the third parties that we may share your personal information with include providers who assist us with functions such as:

• Billing
• Email services
• Hosting and storage
• Analytics
• Security
• Advertising and marketing services

We will also share your information with third parties in certain circumstances, such as where:

• We are required to do so as a result of a court order, subpoena or other legal requirement.
• We believe that it is necessary to protect you or BuddingSparks or other people from harm, such as where we consider that there is a need to investigate or warn of potentially fraudulent, malicious or criminal activity or remove malicious content.
• You have consented to our sharing it with a third party for a particular purpose.

5. Ads on BuddingSparks

We partner with third party ad servers, ad networks and social media platforms (like Facebook and Google) to deliver personalised advertisements (“ads”) on our Services and other sites that may be of interest to you and/or to measure their effectiveness. We may share certain information with our third party advertising partners, such as your location, cookie information and information relating to your use of our Services, and allow partners to perform a match of your information against information from other third party networks or sites to serve ads either on the Service or on third party sites and to measure the effectiveness of these ads.

We do not sell, rent, or share the information we collect directly from you or about you from third parties with these third-party ad servers or ad networks for such parties’ own marketing purposes.

6. How we transfer, store and protect your data

To run our service we use hosting services with computers in different parts of the world and thus there are circumstances in which your personal data may be transferred to countries outside the United Kingdom and the European Economic Area (EEA). Transfers to these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

7. Keeping your information safe

We care about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from BuddingSparks, at all times. However, we cannot ensure or warrant the security of any information you transmit to BuddingSparks or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We are not responsible for the functionality or security measures of any third party.

8. Compromise of information

In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

9. Your choices about your information

You may update your account information by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g. account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at buddingsparks@gmail.com.

Please refer to your browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, please read our Cookies Policy

10. How long we keep your information

We retain your profile information and user content for the purpose of providing our Service to you and to comply with our legal and regulatory obligations.

Following termination or deactivation of your User account, we will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, We will retain your information for the purpose of complying with its legal and audit obligations, and for backup and archival purposes.

11. Links to other websites and services

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

12. Changes to this Policy

We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. We recommend that you check this page from time to time to inform yourself of any changes. We may notify you of changes to this policy by email.

13. How to contact us

If you have any questions about this Privacy Policy or the Service, please contact us at: buddingsparks@gmail.com